Our Mission

Where the best Customer Success executives make each other better.

The CS Council is a curated, high-trust community for the modern Customer Success executive. Here, you'll find expert advice, continuous learning, and career elevation from people who've been in your seat.

Community Pillars

Six ways we make each other better

Community

Leaders helping leaders in an exclusive peer forum, with regular sessions featuring operators, investors, and innovators across the CS space.

Career Support

We help each other with our careers and share high-potential rising stars we have worked with to nurture the next generation of CS leaders.

Personal Brand

We connect our members with companies looking for guidance and podcasts looking for guests, turning experience into influence.

Events

Intimate events designed for face-to-face interaction and camaraderie. Most are sponsored, so you can eat for free with great colleagues.

Vendor Huddles

Hand-picked vendor and member sessions in confidential settings. Get product previews and give honest feedback to category-shaping companies.

Thought Leadership

Monthly market briefings and webinars from category-defining vendors on the trends shaping the CS and GTM landscape.

Our Membership

On the leading edge of the modern CS org

Customer Success is undergoing a once-in-a-generation change in process and technology. Our members are the executives building what comes next.

Josh HanewinkelCo-founder

Josh Hanewinkel

CCO

LeeRon YahalomiCo-founder

LeeRon Yahalomi

VP Customer Success | AI GTM

Agam Vasani

Agam Vasani

SVP, CX

Alex Laverty

Alex Laverty

Customer Success

Amelia Forrest Kaye

Amelia Forrest Kaye

Executive Advisor and Fractional CCO

Andy Mowat

Andy Mowat

4x RevOps leader

Brent Krempges

Brent Krempges

Chief Customer Officer

Cynthia Beldner

Cynthia Beldner

Head of Account Management

Cynthia Taylor

Cynthia Taylor

Head of CX/CCO

Daniel Silverstein

Daniel Silverstein

SVP, Customer Success and Head of Business

David Karp

David Karp

SVP, Customer Success and Renewals

De'Edra S. Williams

De'Edra S. Williams

Chief Customer Officer

Jaime A. Acosta

Jaime A. Acosta

Head/Director, Enterprise & Strategic Customer Success

Jeff Paul

Jeff Paul

VP, Customer Success

Leanne Pozzi

Leanne Pozzi

Head of Customer Success

Liz Salmoun

Liz Salmoun

Head of Customer Success

Mike Zinne

Mike Zinne

CCO

Noah Marks

Noah Marks

SVP, Customer Success & Operations

Pam Dodrill

Pam Dodrill

Founder and Chief Customer Officer

Paul Staelin

Paul Staelin

Chief Customer Officer

Rachael McBrearty

Rachael McBrearty

Chief Customer Officer

Rachel Provan

Rachel Provan

Customer Success Leadership & Career Coach

Sherrod Patching

Sherrod Patching

CCO

Shilpi Narang

Shilpi Narang

Head of Platforms Customer Success

Sydney Strader

Sydney Strader

SVP Customer Success

Ursula Llabres

Ursula Llabres

SVP Customer, Services, and Support

Join The CS Council

Review the membership criteria and commitment, then apply through our form. For questions, reach out to Josh or LeeRon.

Apply for membership